Manage, Don’t Enable, Feuds at Work
When disagreements at work are unresolved, one of the unfortunate outcomes can be long lasting workplace feuds. These can simmer and fester for years, infecting a whole workplace with negativity and...
View ArticleHealing Old Hatreds at Work or Anywhere
One of the sources of unresolved conflict at work and elsewhere can be unconscious (or conscious) bias and prejudice. But instead of reacting, you can choose to respond and communicate. A few years...
View ArticleReaching Out for Each Others’ Hands
In the face of tragedy and loss. When experiencing tragedy, shock, loss, and fear, words of reassurance and love are definitely important. But sometimes in the face of powerlessness and deep grief,...
View ArticleThe Truth about Pirate Jenny –why revenge doesn’t solve workplace resentments.
When you feel like you’ve been wronged or treated unfairly at work it’s very natural to have resentments and perhaps a desire for revenge. Feeling the anger and the injustice, rather than just stuffing...
View ArticleThe Zen of the Gym (part2)–What I’ve learned about workplace conflict...
I wrote a blog post a while ago about entering into the Zen of the Gym. Rather than trying to micromanage and control when I got to use the weight machines or a bench, I decided to “enter into the...
View ArticleThe Path of Love in Conflict Management
Love isn’t often talked about in most workplaces. And when an organization is looking for someone to help them with persistent conflict or antagonistic patterns of interaction between people at work,...
View ArticleZen of the Gym—What I’ve learned about workplace conflict resolution at the gym
I have belonged to the same gym for over 20 years. I primarily use the weight training machines, a bench, and the treadmills in the upstairs room with occasional classes downstairs. I used to get into...
View ArticleThe illusion of making someone else change
One of the most common illusions that new coaching clients have is that by working with me they can somehow find tricks or techniques to convince the other person to think and behave differently. It...
View ArticleWe’re All in This Together: Listening to Each Other in Troubled Times
Hope and despair in the landscape of today. It is challenging to hold on to a hope of peaceful coexistence, harmony, and positive conflict resolution in light of all the mass shootings, terrorist...
View ArticleManage, Don’t Enable, Feuds at Work
When disagreements at work are unresolved, one of the unfortunate outcomes can be long lasting workplace feuds. These can simmer and fester for years, infecting a whole workplace with negativity and...
View ArticleHealing Old Hatreds at Work or Anywhere
One of the sources of unresolved conflict at work and elsewhere can be unconscious (or conscious) bias and prejudice. But instead of reacting, you can choose to respond and communicate. A few years...
View ArticleReaching Out for Each Others’ Hands
In the face of tragedy and loss. When experiencing tragedy, shock, loss, and fear, words of reassurance and love are definitely important. But sometimes in the face of powerlessness and deep grief,...
View ArticleThe Truth about Pirate Jenny –why revenge doesn’t solve workplace resentments.
When you feel like you’ve been wronged or treated unfairly at work it’s very natural to have resentments and perhaps a desire for revenge. Feeling the anger and the injustice, rather than just stuffing...
View ArticleThe Zen of the Gym (part2)–What I’ve learned about workplace conflict...
I wrote a blog post a while ago about entering into the Zen of the Gym. Rather than trying to micromanage and control when I got to use the weight machines or a bench, I decided to “enter into the...
View ArticleThe Seductiveness of Being Right
The desire to be right is deeply seductive and understandable, but it can cause a lot of problems at work. If you’re feeling criticized, challenged or accused, it is immensely tempting to defend...
View ArticleThe Sun, the Wind, and Positive Change in the Workplace
In the classic folk tale, the Sun and the Wind each believe they are more powerful. They attempt to prove it by betting that they will be able to make a man take off his coat. First, the Wind blows...
View ArticleThe Uncertainty of Taxes—Positively Reframing a Difficult Workplace...
A wonderful benefit of learning conflict resolution skills is using them to positively reframe my own challenging communications. In difficult interactions, we often have a choice between accusing...
View ArticleOn Being Bullied—reflections, lessons, and gratitude 8 years later
The end of being bullied On June 2nd, 2009, I drove away for the last time from the toxic workplace where I had been repeatedly bullied and mobbed. I’ve been reflecting...
View ArticleDivine Listening and Managing Conflict
Divine Listening. I heard the term divine listening recently and thought it applied really well to managing conflict. Beyond compassionate listening or listening to understand, divine...
View ArticleHow Yes/And Defuses Workplace Conflict
So many conflicts at work and everywhere expand and linger because people believe there is only one right answer or one way to see or do things. If instead of seeing the world in narrow extremes...
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